Privacy Policy

TERMS & CONDITIONS

These Terms and Conditions (the “Terms”) on which we, MS ALIAKSANDRA YUN and its affiliates (together, “we“,“us”, “ our”), offer and supply any of the products or services (the “Products”) listed on Website https://alex-yun.com/ (the “Website“) or any of the other sites through which we offer and supply Products.

We keep our policies under regular review and places any updates on this web page. These Terms & Conditions was last updated on 21.05.2020

By ordering any of our Products you agree to be bound by these Terms and any other policies posted on Website.

ORDER PLACEMENT

In order to make purchases on the Website you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The Website is available only to individuals who meet our terms of eligibility, whose applications are acceptable to us and who have authorized us to process the amount of the total purchase price for the Products which they purchase. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. In addition, we reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Police for further information about how we use your data.

ACCEPTANCE OF YOUR ORDER

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Please note that due to the exclusivity of the Products, we cannot always respond positively to your offer. Displaying the Products on the Website does not mean that we have it in stock.

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and us will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in place of our location and the language of the contract is English. Neither our third-party payment processor nor our nominated courier has the authority to accept an order on behalf of us.

We reserve the right to reject your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Website whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

PRICING POLICY

The price of the Products will be as quoted on the Website from time to time, except in cases of obvious error.

Prices or the Products are liable to change at any time, but changes will not affect orders in respect of which we have already sent a dispatch confirmation.

The Website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Products to you. If a Products’ correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Products, or reject your order and notify you of such rejection.

We are under no obligation to provide the Products to you at the incorrect (lower) price, even after we have sent you a dispatch confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as an error.

We accept PayPal for payments. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to the Website. In this case payment will be debited and cleared from your account upon dispatch of your order by the Website.

DELIVERY

We will use reputable delivery services (e.g. DHL, Pony Express) to deliver Products to you. We will pay all the regular shipping costs. In special situations (for example, when urgent delivery is required), we are ready to arrange expedited delivery at your expense.

Delivery will be made as soon as possible after your order has been accepted, and in any event within thirty (30) working days. In the case of delay, you will be entitled to cancel the order and obtain a refund for a sum that has been paid for the Products, and we will not be liable for any loss or damage suffered.

We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and we will give you a refund for any Products you have paid for but not received.

OBLIGATORY PAYMENTS

Please be informed that Products can be subject to VAT you will be responsible for payment of any such duties, taxes and fees. Please note that we have no control over these charges and cannot predict their amount.

Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

CONSUMER RIGHTS & RETURNS

If you are contracting as a consumer, you may cancel your order without reason at any time within seven (7) working days, beginning on the day after you received the Product. In this case you should pay any applicable delivery costs. We will check the returned Product for damages, and, if the Product is not damaged and keeps original quality, we fill refund you its full price within thirty (30) days of the day you requested for cancellation. Purchases for business are excluded from the customer’s return policy, no such Products will be accepted for return unless faulty or damaged.

You can also request for refund because you consider that the Product is defective. You must send the defective Product back to us within seven (7) days, in the same condition in which you received it. We will check the returned Product to verify your refund request, and will notify you of our conclusion via e-mail. If the Product have defects, we will process the refund as soon as possible and, in any case, within thirty (30) days of the day we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Products in full including any applicable delivery costs.

In any case (i) refund will be performed using the same method originally used by you to pay for your purchase; (ii) returns will not be accepted unless we have been notified in advance and within seven (7) days of receipt of the Products; (iii) refund for lost in transit Products will not be considered unless proof of delivery is supplied.

You have a legal obligation to take reasonable care of the Products while they are in your possession. You should use a trackable shipping service or purchase shipping insurance. If you fail to comply with these obligations, we may request you for compensation.

CORRECTIONS

We do our best to correct errors or omissions as soon as we are aware of them. However, you should be aware that the colors and appearance of images, mounts and frames may vary very slightly from the way they appear on the screen. We cannot guarantee that your computer monitor’s display of any color will be accurate. We do not warrant that the quality of any Products will meet your expectations, or that any errors will be corrected.

RISK AND TITLE

The Products will be at your risk from the time of delivery.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products (including any applicable custom fees or taxes).

NO COMMERCIAL USE

The Website is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any content, software, products, or services contained within this Website. You may not use this Website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.

LIMITATION OF LIABILITY AND INDEMNIFICATION

We will not be liable for losses that result from our failure to comply with these Terms and conditions that fall into the following categories: (i) loss of income or revenue; (ii) loss of business; (iii) loss of profits; (iv) loss of anticipated savings; (v) loss of data; or (vi) waste of management or office time.

COMPLAINTS AND REGULATIONS

If you have a complaint in regard to Products, please contact us at E-MAIL : alex.yun.art@gmail.com or at ADDRESS: Qatar, Doha, The Pearl, Porto Arabia, Tower 31, 16th floor, 1604, P.O. Box 14054 , giving full details including date of purchase and order reference number where applicable and your full name and address and contact details.

The Terms together with all our policies and procedures will be governed by and construed in accordance to the English law. Courts of Doha (Qatar) have exclusive jurisdiction for all disputes regarding to these Terms or our Product.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

CHANGES TO THESE TERMS

We have the right to revise and amend these Terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.

You will be subject to the policies and Terms in force at the time that you order Products from us, unless any change to those policies or these Terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms and conditions before we send you the dispatch confirmation (in which case we have the right to assume that you have accepted the change to the Terms and conditions, unless you notify us to the contrary within seven (7) working days).

NO WAIVER; FORCE MAJEURE

Any waiver of any provision of these Terms will be effective only if in writing and signed by us. We shall not be deemed to be in default of any provision of these Terms or for failure in performance resulting from acts or events beyond the reasonable control of us and arising without fault or negligence, including, but not limited to, civil or military authority, interruption of electric or telecommunication services, civil disturbances, acts of war or terrorists, strikes, fires, floods or other catastrophes.

CONTACT US

For purposes of providing notice of cancellation or termination or if you have any questions regarding these Terms, contact us at E-MAIL: alex.yun.art@gmail.com or at ADDRESS: Qatar, Doha, The Pearl, Porto Arabia, Tower 31, 16th floor, 1604, P.O. Box 14054